Privacy Policy
Last updated: November 2026
OZKAY Pty Ltd respects your privacy. This policy explains how we collect, use, and protect your personal information when you use this website or contact us about our services.
1. Information we collect
When you submit an enquiry or quote request through this website, we collect the details you provide — your name, mobile number, email, suburb or postcode, the service you're interested in, whether the work is residential or commercial, a description of the work, your preferred contact method, and any reference images you choose to upload.
2. How we use your information
We use your information to respond to your enquiry, prepare a quote, schedule any follow-up contact, and deliver the services you request. We may also use aggregated, non-identifying information to understand how the website is used and to improve our services.
3. Sharing your information
We do not sell your personal information. We share your enquiry details only with the relevant members of our team and our customer management tools as needed to respond to your request. Where a third party processes data on our behalf, we take reasonable steps to ensure it is handled securely and in line with applicable privacy law.
4. Data retention
We retain your enquiry information for as long as is necessary to fulfil the purpose for which it was collected, to meet legal or accounting requirements, and to maintain a service history in case you contact us again.
5. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.
6. Contact
For any privacy questions, contact OZKAY Pty Ltd at info@ozkay.com.au or +61 485 073 320. This is a template privacy policy — replace with a policy reviewed for your business before publishing.